CN’s iAdvise program is a combination of the First Mile/Last Mile tool and three email notifications, designed for those whose facilities receive railcars. Together, they provide increased visibility for your full pipeline, including offline traffic from origin to destination to better help you plan, monitor and act.

 

WHAT IS iADVISE ?

FULL PIPELINE VISIBILITY

Your tools for

FMLM

(First Mile/Last Mile tool)

View all traffic moving in and out of your facility, including the status of your railcars, their current location, and advanced filtering capabilities to segment your traffic.

LSN 

(Local Service Notification)

Receive advanced confirmation on all work CN plans to perform during your next scheduled assignment ­— see what is and what is not coming today.

TOD

(Temporary Outage Disruption)

Get informed of major track issues that may affect your traffic. Use this information to create contingency plans.

SEN

(Service Exception Notification)

Be notified on exceptions and recovery plans if things don't go as planned during your scheduled assignment.

FIRST MILE/LAST MILE

Get to know the tool — scroll over each section to discover what it can do for you. 

TEMPORARY OUTAGE/DISRUPTION

Mainline issues affecting your
traffic – emailed shortly after incident occurs

 

  • Displays cars which may be delayed due to an outage or disruption  to CN’s main track
     
  • Updates are provided as the site is restored to operational

Subscribe to TOD through My Rail Service in eBusiness

LOCAL SERVICE NOTIFICATION

What is being delivered today - emailed 1-2 hours before your assignments starts

 

  • Confirms work to be done that day - which cars will be spotted/pulled,  loaded/empty, station and track ID
     
  • Show cars that are waiting for your instructions – such as bad order  or constructive placement
     
  • Displays any work that will not be done and its recovery plan

Subscribe to LSN through My Rail Service in eBusiness

SERVICE EXCEPTION NOTIFICATION

Timely recovery planning – emailed after your assignment is complete and reported

 

 

  • Communicates cars that could not be spotted/pulled, and provides a  recovery plan
     
  • Explains if the incomplete service was due to a CN or customer issue

Subscribe to SEN through My Rail Service in eBusiness

Looking at iAdvise is like

looking over our shoulder.

We are all 

using the same

information.

1st Hour 

of each SDR’s day is spent reviewing FMLM – looking

for alerts, spotting slowdowns and 

determining recovery plans.

Each Call 

from you prompts FMLM to open on the SDR’s screen – driving collaboration and tracking communications.

DOP 

Daily Operating Plans committed to by CN Operations drives the data we all see.

 

 

Get to know the tool — click on the image to get more detailed information